COLLECTION OF INFORMATION :
By using Technocastles’s online sites, products and services; users agree that we collect and process the following personal information:
i. Data about the user’s computer and their visit to and use of this website. This includes the user’s IP address, geographical location, browser data, a source of referral, length of the visit and the pages the user viewed.
ii. Any and all information about transactions held between the user and Technocastels. This also comprises all the data in relation to this website, and any purchase the user make of our products and services.
iii. Registration information provided by the user to set up a unique identity with us. This covers the names of those within the user’s practice and their professions.
iv. The information was given by the user to us for the purpose of subscription of the website services and email notifications along with newsletters.
v. Whichever information that the user decided to share with us.
As standard procedures we use session cookies to keep track of the data as the user browses the website, this data is obviously deleted as soon as the user closes the browser. We may also use persistent cookies to enable the website to identify the user when they visit us again, this data will remain stored on the user’s computer until deleted or until they reach pre-determined their expiry date.
The user may also receive cookies from the payment service providers that Technocastles uses.
TREATMENT OF USER’S PERSONAL INFORMATION :
The personal information and data user submits to this website may be used for the following purposes:
i. Manage the website
ii. Personalizing the website to improve the user’s browsing experience
iii. Enable the user access to the services available on the website
iv. Deliver the products and services purchased via the website by the user
v. Send invoices and statements, and collect payments from the user
vi. Communicate general (non-marketing) commercial messages with the user
vii. Send the email notification and newsletter the user has specifically requested or subscribed to
viii. Provide the user marketing communications related to their business interest or from businesses of professionally selected third parties which Technocastles think may be of interest to the user. The user can unsubscribe to marketing communications any time they wish to
ix. Share anonymous statistical information about the user with the third parties. The user’s identity will remain completely private in this process.
x. Handle the inquiries and complaints made by the user relating to the websiteThe user will have the complete control over the information they choose to submit and where. We will not provide or publish any data relevant to the user without the user’s express consent.
Technocastles may disclose information about the user to the employees, officers, agents, suppliers
i. In order to comply with court orders requiring us to disclose the information or when the users actions violate the Terms of Service.
ii. If the need arises we may disclose the user’s information to establish, exercise and defend our legal rights.
iii. In the instance of us selling out business, we may disclose the user’s information to the purchaser of any business or assets which we are selling to.
The exception as provided the user’s information will never be provided to third parties otherwise.
SECURITY OF THE USER’S PERSONAL DATA :
The Personal information provided by the user to Technocastles will be collected, processed and stored by us. We have taken reasonable steps to protect the information users share with us, including but not limited to a setup of processes, equipment & software to avoid unauthorized access or disclosure of this information.
Keep in mind data transmission over the internet might not always be secured and we are not liable to guarantee the absolute security of the data sent over the internet.
As for confidentiality of the user details and password registered by the user, they will be responsible for that information. We will not ask for your password.
POLICY AMENDMENTS :
THIRD PARTY WEBSITES :
This website contains the link to the third party websites, and Technocastles may not be held responsible for the privacy policies and practices of the third party websites. The user may click on the links at their own risk but we do provide the assurance to never deliberately compromise the user’s information.
USER RIGHTS :
The user may ask Technocastles to provide them with any and all personal information we hold about the user. Delivery of such information may be subject to the payment of a fee.
UPDATING INFORMATION :
User can contact us any time to update or correct the information we hold about the user.